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St Mary's Hospital 2018-03-09 Person 1 5 0

Waited upto 2 and 1/2 hour before any member of staff, spoke to us, then told to go to the other ward, which could have been sorted out as it was for an 11 month old son, we came into St Mary's at 224S and wasn't spoken to, once put into a side room surely when told by 111 to bring a young baby and tell the first nurse who checks you in that it's an 11 month old baby, you would get to see the right doctor, not just someone who passes you over!