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St Mary's Hospital 2016-08-30 Person 3 5 0

The young Asian Doctor was the kindest person I eventually saw, although I feel she could have given me the X-ray result quietly in the cubicle, rather than instructing the nurse while standing in the aisle. My overall opinion of the whole 3+hour process was that, in spite of it being extremely busy and of course everyone has to be seen in order of priority, there was a general lack of sympathy and care which I was shocked to see has disappeared. Through time, I have often visited hospitals, caring for my husband and there is a marked sign of deterioration. When I sympathised with the nurse she muttered about needing more money. Although I had been sent there by my local surgery, I felt a nuisance with my minor injury. Luckily, I found these very qualities in adundance from the two taxi drivers and bus drivers that I used to get to A&E.