St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 59 of 2114
 
Review of Hand Therapy Service
22nd November 2022


[name removed] was kind, sensitive, and took the time to explain things fully and comprehensively. She was very personable and made me feel totally comfortable when I’m the consultation. She went above and beyond with providing me with equipment that I need.

Suggested improvements
Nothing could be improved as far as I can see.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
22nd November 2022


Because that’s the truth

Suggested improvements
Nothing, although it would be good if walk ins were in place. And that home testing can be requested online for any age over 24

2023-03-08 16:02:29
Response from St Mary's Hospital

Thank you for your feedback, we have re-introduced some walk in clinics however we will review this moving forwards. In terms of testing we are limited with online testing due to funding envelope for this, but agree in the future of the service this would be an area we would like to expand access to.

2022-12-06 10:08:14
Response from St Mary's Hospital

Thank you for your comments which I have passed to the service manager. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
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Review of Older Peoples Mental Health Team - Kettering/Corby
22nd November 2022


-

Suggested improvements
-

Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
Experience
 
Review of Memory Assessment Service - Kettering/Corby
22nd November 2022


Good to be in a group and meet other people

Suggested improvements
-

Dignity/Respect
Involvement
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Safe
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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
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Review of Memory Assessment Service - Kettering/Corby
22nd November 2022


Staff had plenty of time for us.

Suggested improvements
-

Dignity/Respect
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Rating not given.
Spiritual needs
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Review of Memory Assessment Service - Kettering/Corby
22nd November 2022


-

Suggested improvements
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Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Memory Assessment Service - Kettering/Corby
22nd November 2022


The staff were all very kind and considerate.

Suggested improvements
-

Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
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Review of Memory Assessment Service - Kettering/Corby
22nd November 2022


Professionally conducted

Suggested improvements
provide liaison/information regarding content, follow-up, reinforcement at home etc.

2023-03-08 15:33:36
Response from St Mary's Hospital

It is unclear from your comment who required further information if you would like to discuss this further please contact the Operations Manager.

Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
Cultural needs
Rating not given.
Experience
 
Review of Memory Assessment Service - Kettering/Corby
22nd November 2022


-

Suggested improvements
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Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of ADHD & Aspergers
22nd November 2022


Honestly amazing process, felt really looked after and safe, so much support, really changed my life

Suggested improvements
Honestly couldn’t say

Experience
Dignity/Respect
Involvement
Information
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Safe
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Spiritual needs
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Page 59 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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