Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-02-17
Person
5
5
0
Review of Urgent Care and Assessment Team - North
written by a patient
17th February 2022
Caring, listening, nothing was too much could not have asked for a better team. They definitely saved me.
Suggested improvements
It was a perfect service from very caring team.
St Mary's Hospital
2022-02-17
Person
5
5
0
Review of Physical Health Clinic (UCAT North)
17th February 2022
Very kind, calm and caring.
St Mary's Hospital
2022-02-17
Person
5
5
0
Review of Physical Health Clinic (UCAT North)
written by a patient
17th February 2022
Friendly.
St Mary's Hospital
2022-02-17
Person
5
5
0
Review of Physical Health Clinic (UCAT North)
written by a patient
17th February 2022
Because this has been the worse I have felt and the best care I have received.
St Mary's Hospital
2022-02-17
Person
3
5
0
Review of Kingfisher Ward
17th February 2022
Was not here long enough to answer properly.
Suggested improvements
Some staff (not all or most) speak and interact with you as though you are really young, like you are a child.
2022-02-28 09:30:33
Response from St Mary's Hospital
I am really sorry you feel this way. We expect very high standards of our staff and communication should be one of their key skills. I will forward your review to the ward manager to discuss at a staff meeting. Best wishes, Hugh Jones, Patient Experience Manager.
St Mary's Hospital
2022-02-17
Person
4
5
0
Review of Spinney Ward
17th February 2022
St Mary's Hospital
2022-02-17
Person
5
5
0
Review of Cransley Hospice
written by a patient
17th February 2022
All the staff were very good, and will miss them all.
Suggested improvements
The food was not so good.
2022-04-07 15:45:24
Response from St Mary's Hospital
Thank you for your feedback, this has been shared with the hotel services team. We are regularly reviewing the content and quality of the meals provided at Cransley Hospice.
2022-03-02 13:49:41
Response from St Mary's Hospital
Thank you for your kind comments about the staff. Sorry about the food. I have passed your comment to the catering manager. Best wishes, Hugh Jones, Patient Experience Manager
St Mary's Hospital
2022-02-17
Person
4
5
0
Review of Cransley Hospice
written by a family member
17th February 2022
St Mary's Hospital
2022-02-17
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Kettering/Corby
written by a patient
17th February 2022
As I was seen sooner than I thought.
St Mary's Hospital
2022-02-17
Person
4
5
0
Review of CMHT Red Kite
17th February 2022
I felt supported and informed of what was happening and going to happen.
