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29th April 2022


I was told I would be contacted in 2 days from my assessment in fact I had to phone and chase a response which was nearly two weeks later and I still haven’t had a treatment plan or anything else I am not surprised people are in crisis as my support has been zero not impressed

Suggested improvements
Contacted me when told I would be and I have not had a treatment plan I have just been left hanging

23rd June 2022
Response from St Mary's Hospital

If you would like to call us on 01536 452475 to discuss this case, we can resolve these concerns and provide you with a plan of care.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.