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28th April 2022

[name removed] played and interacted well with speech therapist - he was happy.

Suggested improvements

Nothing. Initially a quieter appointment, but understandably delayed that to covid 19.

11th May 2022

Response from St Mary's Hospital

Thank you for your kind comments. Covid has dramatically increased demand for our services, but we are taking steps to speed up the process. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect

Involvement

Information

Staff

Safe

Supported

Cultural needs

Parent Dignity

Experience