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8th November 2022


Didn't feel judged

Suggested improvements
Waiting times for results could be better.

8th March 2023
Response from St Mary's Hospital

Thank you for your feedback, we appreciate that waiting times for results can at times be delayed due to high demand at the laboratories we use for this service. We are having regular meetings with them to flag any concerns in terms of performance and we are about to trial a new results machine in house to see if we can improve on this further.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Rating not given.
Experience