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9th May 2022


I found it easy to speak with [name removed] and he was very patient and respectful, however he did say he would ring me to let me know what was going to happen and I've heard nothing since

Suggested improvements
Keep in contact about my care and keep phone calls going when you said you will phone me to let me know

17th October 2022
Response from St Mary's Hospital

We are sorry that the member of staff has not followed up with you since the appointment. Please call us on 01536 452475 to discuss your care further.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.