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St Mary's Hospital
2023-02-22
Person
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5
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22nd February 2023
When I calmed down, being referred to another unit 2nd in 24 hours. I soon realized that the staff were there to help me.
Suggested improvements
The back entrance with single bed and open toilet,with several members of staff greeting me was very difficult.
6th March 2023
Response from St Mary's Hospital
Thank you for your very useful comment about the rear entrance. I have passed this to the service manager for consideration. Best wishes, Hugh Jones, Patient Experience Manager