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8th August 2022


Excellent staff, beautiful meals, definitely treated with kindness and compassion, excellent ward rounds, leaves and visitors extremely well accommodated.

Suggested improvements
Nothing, except for the bench table which could be dangerous.

9th August 2022
Response from St Mary's Hospital

I have passed your comment to the manager for immediate action. Thank you. Hugh Jones, Patient Experience manager

17th October 2022
Response from St Mary's Hospital

Thank you for your feedback, I am aware a lot of people do not like the new bench style dining tables. I can advise that these are designed for hospital settings and meet all safety regulations. They have been fixed to the ground and should not pose any safety issues.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience