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6th July 2022


Staff and doctors are friendly and helpful, but the administration and management need a lot of training.

Suggested improvements
Rooms are poorly ventilated and they are dull and unwelcoming which is not conducive to a therapy setting. Also since Oct 2020, there has been a great deal of mistakes which my address.

17th October 2022
Response from St Mary's Hospital

We will review our current décor and try to make this a more appealing environment. Please contact us on 01536 452475 to check we have the correct address details.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Experience