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22nd June 2022


I felt like I got all the help I needed, very supportive staff, everybody lovely. Feel supported enough to leave hospital and feel very positive.

Suggested improvements
The banging of doors at night disturbed me. Not much choice on the menu.

27th June 2022
Response from St Mary's Hospital

I am glad we were able to support you. I have passed your comments about the food choice and noise to the service manager for action. Best wishes, Hugh Jones, Patient Experience Manager

5th October 2022
Response from St Mary's Hospital

I will pass on your feedback regarding the food to the hotel services team. We are aware that some of the doors do bang upon closing, I have requested estates to adjusts the doors to stop them slamming.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience