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31st October 2022


Everything was well explained and videos sent so I could access them at a convenient time and remind myself how to do the exercises.

Suggested improvements
The initial referral from A&E was a challenge as i had to wait over 6 hours to get seen. I had the initial accident in Scotland and I was seen very quickly and even having the treatment and several X-rays at Stranraer I was in and out within 2Hrs. I feel KGH is stretched too much and with all the new houses going up in the area another hospital is needed as it's not sustainable. I felt I had to wait quite a long time before being given an appointment. However, once I received an appointment it went smoothly.

1st November 2022
Response from St Mary's Hospital

Thank you for your kind review. I am glad we could help and that the exercises are aiding your recovery. Whilst I am unable to comment on the parking at KGH, I know that the hospital management are aware of the inconvenience caused and have plans to 9improve matters. Best wishes, Hugh Jones, Patient Experience Manager

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