Share review of St Mary's Hospital
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St Mary's Hospital
2022-06-14
Person
4
5
0
14th June 2022
All staff I came into contact with could not have been more caring pleasant and helpful
Suggested improvements
My 1st appointment was in February 2022 I broke my wrist in September 2021
No attempt to manipulate the wrist was carried out - I paid privately for physio treatment to enable me to use my wrist as soon as practically possible
21st June 2022
Response from St Mary's Hospital
Thank you for your review. I am not sure what happened between September and February but if you contact the service, I am sure they will be happy to look into this for you. Best wishes Hugh Jones, Patient Experience Manager.
12th August 2022
Response from St Mary's Hospital
Thank you for taking the time to leave us some feedback. Without further details I cannot comment specifically on your case. Our referrals are triaged within 24 hours of receipt and then booked according to clinical priority and referral source. I am sorry if this did not happen in your case.