Share review of St Mary's Hospital
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St Mary's Hospital
2023-01-12
Person
2
5
0
12th January 2023
Absolutely appalled by the care given no diagnos told to go private passed from one person to another , currently on waiting list for psychologist , told to call hub who then proceeded to say wait for my meds to kick in when had already told them I had taken several times before , I have suicidal thoughts which I have informed but don’t feel I would act on them as I would not leave my daughter .. also can I confirm just because I don’t self harm ie cut myself , my thoughts are a form of self harm , the whole service needs thoroughly looked into , can 100 per cent see why so many people end up dead !
Suggested improvements
Everything
23rd January 2023
Response from St Mary's Hospital
I am really sorry to hear of your experience. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk Best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from St Mary's Hospital
We are aware there are long wait time psychology interventions and we have been reviewing our services provision and pleased to share we now have a new member of the psychology department who will be making contact with people on the waiting list.