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St Mary's Hospital
2023-03-04
Person
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5
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4th March 2023
My wife was seen first alone. When the nurse came to call me in, she had already made her mind based on the emotions my wife expressed. She assumed I had infected her with an STI, which was not correct as the results of the test show
Suggested improvements
A bit more respect is appreciated
7th March 2023
Response from St Mary's Hospital
I am really sorry this was your experience, which is not what we expect. I have sent your comment to the service manager for a ction. Best wishes, Hugh Jones, Patient Experience Manager