Share review of St Mary's Hospital

St Mary's Hospital 2023-03-29 Person 4 5 0

The ARMS service was helpful in providing a high quality of care that isn't necessarily focused on as much in the average NHS counselling service. The ability to connect and see that my therapists were actively listening made all the difference in my recovery journey. Furthermore, my community support worker made it possible for me to find the confidence to get out of the house more often to write in a different environment while talking to someone, which was a big step for me.

When someone leaves the service, an email or letter should be sent out to inform the service user that the therapist/community support worker they have been talking to will no longer be meeting with them. Offer sufficient notice.