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31st March 2023


23/3/2023. The Dr I saw was amazing she was not judgemental and was sympathetic also the nurse on my visit was reassuring and gentle.

Suggested improvements
The only thing I would say is improve the phone booking service. I tried in vain in February to get an appointment but the phone would just cut off after so long and tell me to ring back. At least put us in a queue

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience