Share review of St Mary's Hospital
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St Mary's Hospital
2022-04-29
Person
5
5
0
29th April 2022
Very understanding and helpful staff and I wish I had asked for support a long time ago as I had nothing to worry about. I felt supported to do what I felt comfortable with and have the support I needed rather than just get offered generic stuff only. Some of the support I was offered today has the opportunity to make a real difference to me and my health care needs and I am very grateful.
Suggested improvements
A reminder text letting me know I had a telephone appointment would have been helpful but I understand that isn't always available option for some services
10th May 2022
Response from St Mary's Hospital
This is a very good idea. I have passed it to the service manager for consideration. Best wishes, Hugh Jones, Patient Experience Manager.