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7th January 2023


[name removed] was very knowledgeable and professional and engaged very well with my daughter. She was very friendly which put us at ease and also helped manage concerns appropriately

Suggested improvements
Waiting times are horrendous but service is very good once able to access it

9th January 2023
Response from St Mary's Hospital

Thank you for your review and I am glad we were able to support you. We understand the anxiety that long waiting times can cause and are working with our commissioners to free up additional resources. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity