Share review of St Mary's Hospital

I am sorry about your experience with the one member of staff. I have relayed your comment to the service manager. Best wishes, Hugh Jones, Patient Experience Manager

I am glad that your experience was mostly positive. It would be helpful to know the name of the individual you found less helpful, I can then discuss this with them and support learning or development around these issues. We endeavour for all service users to feel listened to and validated. Thank you for your feedback.