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Written by a patient
13th November 2019


Doors and shutters are extremely load, I have to cover my ears!

19th February 2020
Response from St Mary's Hospital

We apologise that you found the doors and shutters to be loud, unfortunately due the requirements for building regulations many of our doors are heavy. Staff will be reminded within staff meetings to ensure that they close doors and shutters with care to avoid unnecessary noise.

Recommend
Rating not given.
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs