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18th February 2023


Crisis team that came our Monday were kind caring and understanding of my issues.

Suggested improvements
Kept on time for appointments at St. Marys. Made referral to CMHT instead of telling me to use hub.

27th February 2023
Response from St Mary's Hospital

I am really sorry this happened. I have sent your comment to the service manager to check our response. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience