Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mark's Hospital
2021-05-29
Person
5
5
0
Review of Endoscopy - St. Marks
written by a patient
29th May 2021
Because each person I spoke to were polite and kind.
St Mark's Hospital
2021-05-29
Person
4
5
0
Review of Endoscopy - St. Marks
written by
29th May 2021
Involved in the discussion.
Suggested improvements
Long wait - 0:45 minutes, an update would have helped.
St Mark's Hospital
2021-05-29
Person
5
5
0
Review of Endoscopy Pre-assessment
written by a patient
29th May 2021
Because I was satisfied.
St Mark's Hospital
2021-05-29
Person
4
5
0
Review of Endoscopy - St. Marks
written by a patient
29th May 2021
All of the staff treated me with respect and kindness. Their professionalism share through!
Suggested improvements
N/A.
St Mark's Hospital
2021-05-29
Person
5
5
0
Review of Endoscopy Pre-assessment
written by a patient
29th May 2021
Letters received in time and pre phone call.
St Mark's Hospital
2021-05-29
Person
4
5
0
Review of Endoscopy - St. Marks
written by a patient
29th May 2021
Reassuring staff/listened to my requests/spoke through the procedure and reassured me.
Suggested improvements
Sometimes it is alot of information to take in, so speaking slower helps.
St Mark's Hospital
2021-05-29
Person
5
5
0
Review of Endoscopy - St. Marks
written by a patient
29th May 2021
St Mark's Hospital
2021-05-29
Person
4
5
0
Review of Endoscopy - St. Marks
written by a patient
29th May 2021
Most staff caring and compassionate, in particular Esther (what a beautiful person).
Suggested improvements
Theatre assistant seemed impatient with my distress/pain.
St Mark's Hospital
2021-05-29
Person
5
5
0
Review of Endoscopy Pre-assessment
written by a patient
29th May 2021
Very good communication pre appointment day customer service had all relevant information hand. Very impressed.
Suggested improvements
Not to my knowledge.
St Mark's Hospital
2021-05-29
Person
4
5
0
Review of Endoscopy - St. Marks
written by a patient
29th May 2021
Satisfaction!
Suggested improvements
Maintain standards!