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St Mark's Hospital
2021-06-17
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5
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Written by a patient
Written by a patient 17th June 2021
In her pre-assessment telephone call, nurse Karen very clearly explained the endoscopy procedure and answered my questions./nThroughout the call Karen's demeanour was one of calm, kindness and good humour.
Suggested improvements
Nothing. I really could not suggest/ask for anything more!