Reviews
Reviews
I have had brilliant treatment and advice from all of the nurses for the past 4 years and especially Deborah Parsons who I have seen more than others.
They always tell me what is going on and are extremely considerate.
Their care is exemplary and I would have and do recommend them to anyone.
Many thanks to them all
This now applies to Care and communication in the Hospice. Nursing care cannot be faulted but we had issues with communications on more than one occasion. The first occasion was the introduction we received to the Hospice , for which we did receive an apology. Then when ever we asked for an assessment of the patients condition we were told they were still in the process of accessing him.
On his discharge , in a copy of a letter written to the patients doctor we discovered his steroid dose had been lowered 5 days previously and no one had informed us . It wasn't that we disagreed with this decision it was more that we considered we had a right to know . The patients communication skills were limited and we felt very responsible for all personal and medical care. Lowering the steroids made a significant
Difference to his appetite and caused a further reduction in his ability to communicate.
Always friendly and efficient.
I have never had a bad experience when visiting the clinic. Always polite, caring, brilliant staff.
The care was overwhelming at times and made me lazy and unable to do things for myself.
I can't fault the care from all staff and volunteers.
Happy with care receiving.
St Margaret's Hospice Taunton was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.