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13th August 2021


Babs, my contact was always supportive. And always called when she said she would 'she had to deal with me tears and barely able to speak. But she was calm and even really made me calm too. I welcomed her call as I would an old friend.

Suggested improvements
Sometimes in times of real stress, we need more than once a week call- however having said that I have baby's number on my diary and I know I can call anytime. Thank you for your support and { }

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience