Reviews
Reviews
We are very pleased with the level of service we have received.
First class care. Nothing too much trouble. Thank you.
The community team following contact from family 5 days later were all amazing and very caring.
Very nice gentle and caring nurse, explained everything clearly.
All staff were kind, considerate caring and professional we were completely overwhelmed and appreciative of everything they did. Amazing.
From the moment the and my partner entered the building we were treated really nicely and with respect.
The people who dealt with us very helpful and listened to all we had to say.
Could not have wished fo better care and treatment for our mother in her final days.
All of the staff at St Luke's were incredible: from the warm welcome at reception, to the attentive and compassionate care team.
Always friendly, caring and willing and ready to help however they could; they made an incredibly difficult time as easy as it could be - they looked after my aunt so well, we never had any concerns, and I do not believe she could have received better care in any way. They all made us feel like they were caring for one of their own - not that it was just a job. They laughed with us, cried with us, and really got to know my aunt and the family, and went above and beyond every single day my aunt was there.
The staff were always around to talk to - they were patient, understanding and so, so helpful. They took care of everything (as well as us), so that we could focus on being together as a family. There are not enough words to say how thankful we are as a family, and I honestly cannot thank them or praise them enough for everything they have done.
Debbie Hutchings was the 1st person we saw from St. Luke's at the nursing home. As a family we found her very knowledgeable and caring as if she was part of out family.