St. Lukes Hospice

St. Lukes Hospice 2024-04-14 Person 5 5 0

Welcoming for families with young children and pets, nice family areas and surroundings.

My mum has dementia and didn’t understand a lot of the questions she was asked.

St. Lukes Hospice 2024-04-14 Person 5 5 0

The hospice is amazing the atmosphere is so calm and peaceful. So much kindness and compassion shown by staff. Thank you.

Provided an excellent box to tick in the overall rating.

St. Lukes Hospice 2024-04-14 Person 4 5 0

Always updated.

Struggling mentally that someone has to help me with basic tasks - I am used to dressing washing myself ready for the day - feel a little undigrified.

St. Lukes Hospice 2024-04-14 Person 5 5 0

Debbie arrived promptly, put us at ease straight away very informative and showed compassion in all areas discussed.

Nothing.

St. Lukes Hospice 2024-04-12 Person 5 5 0

The dedication and compassion of the team at Derriford made it possible for my Uncle to leave hospital and spend his last days in the comfort of his own home, surrounded by love and familiar surroundings, for which we are eternally grateful. Once home, the team's kindness, professionalism, and commitment to providing personalised care was exactly what we needed to ease the burden at such a difficult time. On the day he passed away, the St Luke's team members who arrived on the scene as paramedics attempted resuscitation were incredible and their thoughtful gesture of gently ensuring he looked peaceful and dignified in the immediate hours after his passing brought us all immense comfort. We are profoundly grateful to have had St Luke's by our side at this difficult time.

St. Lukes Hospice 2024-04-05 Person 5 5 0

Very respectful, helpful, empathetic.

Nothing.

St. Lukes Hospice 2024-04-05 Person 5 5 0

I thought everyone looked after Pam Dale, my sister so well and nothing was too much trouble.

St. Lukes Hospice 2024-04-05 Person 5 5 0

Lots of useful information given. Very kind and caring staff. Answers in understandable Layman's terms to questions I really needed to ask. Top notch service thank you.

You could not have done any better. Absolutely excellent service. Thank you so much.

St. Lukes Hospice 2024-04-05 Person 4 5 0

All staff were welcoming, gave clear understanding concerning care.

Nothing.

St. Lukes Hospice 2024-04-05 Person 5 5 0

Staff very helpful and kind and caring and knowledgeable. Lovely people.

N/A.