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St. Lukes Hospice 2017-06-10 Person 5 5 0

My friend was discharged by the consultant at the hospital saying he would make a referral to the Community Team - this he failed to do. A district nurse did the referral after 4 weeks and within days Sue came to visit Brenda. She was excellent - very patient, understanding and quickly assessed Brenda's needs. She listened intently to everything said to her and took her time to ensure She ordered a specialised bed and mattress, wheelchair and other items to help her. She put a package of care in place which involved the crisis team and organised medication required. Excellent care provided.