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Written by a NHS patient
23rd March 2022


Arrived fir observation at 3.30pm and sat in corridor. Moved myself to a comfy chair in a room. Then was moved to another room with less comfy chairs. Then was moved to A & E reception, very uncomfortable and cold. Time now 12.45 am. Apparently waiting for a bed on a ward and to get blood results to see if I have heart problem. My bum is sore from sitting on this hard chair. Think I’ll phone for taxi and go home. I mean someone has to leave their bed for me to have it but how can they go home in middle of night? The whole set up is ridiculous and the coffee shop is closed. Food in A&E not great either.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe