Report this review of St Helier Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
St Helier Hospital
2020-10-05
Person
1
5
0
Written by a patient
Written by a patient 5th October 2020
Most disappointing hospital. Told to arrive at 7 a.m. and, with other patients, found doors closed. Very cold standing outside. Opened after a few minutes and my name was not on the list. Delay. Delay also for those on the list as the lady receiving us did not know the door access code. Eventually, a call to a ward confirmed that I was on the list and I was allowed in from the cold. This was very poor treatment. Brusque reception in ward with a question from staff as to where I was and why I was late!
In registering this criticism I have experience of visiting Epsom and Ashtead hospitals where reception is far better than at St. Helier.