St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

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Reviews

 
Page 83 of 319
 
Review of Community CNS written by a patient
15th December 2019


Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community CNS written by a patient
15th December 2019


Excellent with all the plenity, respect and more friendly than staff expected! Approach. Grateful thanks The patient Highly amazed.

Recommend
Rating not given.
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
15th December 2019


I was pleased at the early response to my referral being made, to receive contact from St Helena staff. I was concerned at details for the contract being changed and specifically about the sharing of information. The fairly short-term number of sessions did help focus my attention upon the priority issues, yet also gave a sense of feeling rushed/ dragged by the system. I was grateful of the high degree of empathy offered by the counselor.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
15th December 2019


Thank you to Chris for all his help, I feel a bit stronger now. We've talked through things and its given me the strength to make very difficult decisions and stand up for myself more. I still miss my partner intensely but Chris has helped me to see new and different ways to cope in very difficult personal situations. Thank you Chris and St Helena.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community CNS written by a family member
15th December 2019


Everything. From initial contact until after my husband passed away I always knew help was only a telephone call away - especially at night. Always treated with dignity and respect and the support was outstanding. Thank you for all your help through a very difficult time.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of SP Virtual Ward written by a family member
15th December 2019


The nurses who looked after my husband were always very caring and supportive to us both and treated him with dignity. First class support. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community CNS written by a patient
15th December 2019


It was good to have somebody (Emma Mazerolle) listen to me in a holistic way, and to be able to discuss with her the possible ways forward. During 2 years of treatment for ovarian cancer. I have seen many wonderful doctors, nurses etc. but not had an opportunity for a proper “overview” which Emma offered me. I shall certainly contact her/single point again if I need to. It is a great service. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Therapies & Wellbeing written by a patient
15th December 2019


Sharon has been absolutely superb with her care and therapy. It is helping so much to relax and recuperate. I am getting stronger due to the lovely reiki. Thank you Sharon! Thank you St. Helena! NB I have done a donation and will be doing another when I get paid. Thank you again.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Family Support (Children)
12th December 2019


She received excellent support at a time where she felt vulnerable and overwhelmed with various emotions of grief. She was helped to make sense of her feelings in a safe manner and age appropriate. We as parents were also guided on how best support her.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Community CNS written by a patient
12th December 2019


During the meetings I had with the staff they were helpful, giving best advice, professional and very kind.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 83 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p