St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

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Reviews

 
Page 62 of 319
 
Review of Community CNS written by a patient
9th April 2020


Rick came to see me and talked about the treatment and options St. Helena hospice could offer me. It is very reassuring there is someone to help me when the time comes. At the moment I am coping alright who knows for how long but I will keep going in my home as long as I can. Thank you for your support.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of SP Virtual Ward written by a family member
9th April 2020


The care given to my dad has been lovely he is always saying the ladies are lovely they have been so caring, and do things at my dads pace so he can still fell part of the process. I would like to say how great they have been in supporting and helping me unlike other carers and we are really sad it is coming to an end but officially happy dad is still here the only thing I would.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Family Support (Children)
3rd April 2020


The good thing about my care was that they would always listen to you and they would never change the subject. Also they were always kind and caring. They never argued with you if they disagreed with your opinion.

Recommend
Kindness
Understanding
Listening
Safe
 
Review of Family Support written by
29th March 2020


I have not completed questions 4 and 5 as they do not apply. that is I only had meetings with a counselor at my local St. Helena site in Claeton- on- sea. Just talking to the counselor was a great help to me in dealing with my wife's illness. My thanks to Wendy Lightfoot for the help she gave in listening to me

Recommend
Dignity/Respect
Involvement
Rating not given.
Information
Rating not given.
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
28th March 2020


Mary and her team are a great help in bringing all members together. In turn they go on to help themselves. Excellent.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Family Support written by a patient
25th March 2020


Really felt looked after and cared for growing to trust people again just from my therapist. Not one thing I would change. Very welcoming staff on front as well.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Family Support written by a patient
21st March 2020


Up until the corona virus hit I was so completely glad of the hospice support and lifeline. But, obviously not the fault of the hospice I feel just when I need the support it has gone. I know they are always on the end of the phone, but still... So sad.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Family Support written by a family member
21st March 2020


Just to talk - also great help with benefits (PIP) and obtaining specific prescriptions.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of SP Virtual Ward written by a family member
21st March 2020


Anita's team were so fast to respond they made all the difficulties of care so much easier. They demonstrated an amazing level of compassion. Making a difficult journey to end of life so much more bearable for both mum and us all.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Family Support written by a patient
21st March 2020


Everyone has been kind, thoughtful and really helpful. I have received fantastic support.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 62 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p