St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

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Reviews

 
Page 230 of 319
 
Review of Inpatient Unit written by a patient
7th January 2018


Working as a team. Everyone went the extra mile to make you comfortable and made you feel as an individual whether it be pain relief, cup of tea or going to the toilet. They talked and listen keeping you informed. Staff are wonderful.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a family member
6th January 2018


Explanation in detail. Felt there was no need to rush as Nicola was very understanding and answered all questions we had in detail.

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Dignity/Respect
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Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
6th January 2018


My counselor Camilla Carbutt was amazing. She made me feel comfortable and at ease and I felt I could say anything without judgement. Camilla has helped me through the most difficult time of my life and I feel more confident and ready to deal with my future.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a patient
6th January 2018


Recommend
Dignity/Respect
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Caring
Trust
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Review of Bereavement written by
5th January 2018


The care was great nice to have someone to talk to about my dad. Improve waiting too long for help and it would be nice to speak longer.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
3rd January 2018


I was made welcome by all staff, offered tea or coffee before each session and treated very well. My counselor Kim was the best counselor I've ever had out of about 5 or 6 counselors.

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Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a patient
3rd January 2018


I found it a bit difficult answering some of these questions as it was only the first visit.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a patient
24th December 2017


I was listened to and we worked together to get the right amount of treatment that is best for me. I was not forced into anything I did not want to do. He understood and seemed to care about the level of pain I am in. It would be better for patient and care if the nurse was informed of what exactly is in the medicine provided.

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Dignity/Respect
Involvement
Information
Rating not given.
Caring
Trust
Support Staff
 
Review of Therapies & Wellbeing written by a patient
23rd December 2017


Really happy with my care.

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Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Therapies & Wellbeing written by a patient
23rd December 2017


Good care. Good company.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 230 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p