St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 177 of 319
 
Review of Community written by a family member
14th November 2018


The care my husband received was, I felt not as good in October as it had been in June. He was obviously very ill and yet he was moved to a care house after 3 weeks although it was clear he had entered the best days of his life. The move proved too much for them she passed away after 6 days. Whilst in the hospice he did not in my opinion get great care. Those who made the most noise and demands received the most attention. I am very disappointed with the overall treatment. I feel that he did not die quick enough for the hospice records.

Recommend
Rating not given.
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Therapies & Wellbeing written by a patient
14th November 2018


Would recommend. Very resterful.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a patient
9th November 2018


Care was excellent.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
9th November 2018


The counselor was very good.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a family member
9th November 2018


The carer were very helpful and offered some good advice. They always told us roughly what time they would be coming and it never felt rushed. Excellent.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a patient
8th November 2018


Very happy with the response.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a family member
7th November 2018


Fantastic, supportive staff who go the extra mile to make a very difficult time more tolerable. Huge thanks.

Recommend
Dignity/Respect
Involvement
Rating not given.
Information
Rating not given.
Caring
Rating not given.
Trust
Rating not given.
Support Staff
Rating not given.
 
Review of Therapies & Wellbeing written by a patient
7th November 2018


Friendly atmosphere and encouragement. Only improvement would be more for it to be more local to me.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Therapies & Wellbeing written by a patient
7th November 2018


They work on individual aspects of each patient (they are wonderful).

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Therapies & Wellbeing written by a patient
7th November 2018


Friendly atmosphere, helping to maintain fitness and strength and improve walking distance and improve climbing stairs and ramps. More staff and facilities to help more people have access to this care.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 177 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p