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26th December 2020


My mum and dad sadly died a few days apart- an unexpected event for us all they both had covid which had great impact on us all we witnessed first hand the precautions of staff wearing PPE we could not have understood the great care, and of all staff we met I cannot say thank you enough for their compassion.

Suggested improvements
How can you do better- I think caring for dying people and supporting their families is an exceptionally difficult job. Add covid to that and I am sure you all understand how vital you were is to a community at this difficult time.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience