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17th November 2018


I was able to talk freely to an independent person; someone who was not a family member and therefore emotionally involved - Lorraine was supportive, non judgmental and was able to ask questions that required me to reflect deeply. She often gave me strength and reassurance that the feelings I was experiencing were perfectly normal and part of the grieving process. It was invaluable to know I was being supported by a professional who had so much empathy ans experience.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff