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Written by a carer
29th April 2015


A very caring team, mum always remarks on her return how nice you all are. Her dementia causes confusion and she rarely wants to attend on a Monday but we persevere as we know once she's with you she enjoys herself. We say she comes to you to have her oxygen supply checked. "A white lie" for her own good. Thanks so much.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time