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Written by a carer
20th February 2015


There has been a complication from the time of first referral due to a re-admission to hospital complicated by the fact that the second hospital is in a different health authority: A lack of communication. Also the fact that the hospice care team can not be resumed prior to discharge from hospital means it is difficult top be confident that there is a robust and workable plan in place upon discharge from hospital. (Although I have been informed to contact the team as soon as I have a discharge date so that this can be put in place. Multi agency working would speed things up and ensure more timely.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time