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Written by a carer
29th October 2017


Louise from the team has kept in touch with us about my mother in an excellent way. At this early stage we have needed reassurance that nursing help will be available when we need it - at this stage I am able to look after my mother's needs but I realise this may change going forward. Very impressed with the support received so far. Brilliant!

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time