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Written by a patient
11th March 2018


Tracey Chadd is wonderful. She visits mum on regular basis and mum feels relaxed and easy to talk to. Mum appreciates all her help and support and friendship. Tracey takes time to explain things in a way that we understand and this is very important to us. She is made for this type of work - her personality is perfect and makes us feel at ease during her visits.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time