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Written by a patient
1st August 2018


Thank you for giving me the opportunity to comment on the St David's Hospice 'Day Centre Team' and service and provision in Newport, South Wales. In July, I was pleased to nominate this team for the South Wales Argus Third Sector/Community Team health and Care Awards 2018. I sincerely hope that they win. The results of which are awaited and due to be announced in September/October 2018. I believe every top team is the product of having a first class-leader and Manager. Helen Fessey is certainly a high caliber leader and manager who sets and maintains the very highest of standards and care within her team. I would grateful if you would please take the time to read the attached nomination proforma, which highlights the excellent standard of care and service provision, I have personally experienced at the St David's Hospice day center.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time