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Written by a patient
13th December 2015


Generally we are satisfied with your service as you can tell from our answer but there is a problem 'not yours' where we weren't told about you long after we had gone through the radiotherapy which if passed to your earlier could have informed our care immensely. We only found out after a new doctor joined our surgery.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time