St Catherine's Hospice
St Catherine's Hospice, Lostock Lane, Preston, Lancashire, PR5 5XU
2,562
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Reviews
St Catherine's Hospice
2017-06-07
Person
5
5
0
Review of Lymphoedema Clinic
written by a patient
7th June 2017
I learn more from the consultation than any information given before. Everything was very well. Explained what a very pleasant person.
St Catherine's Hospice
2017-06-07
Person
4
5
0
Review of Clinical Nurse Specialists
written by a patient
7th June 2017
Well advised and information given speaking softly, caringly and understandingly.
St Catherine's Hospice
2017-06-07
Person
5
5
0
Review of Clinical Nurse Specialists
written by a patient
7th June 2017
Bright cheery personality of specialist nurse. Listened carefully to issue of importance. Demonstrated a degree of empathy and was patient in eliciting information required in order to best assess needs and to plan a response. Reassuring that implementation will be carried out in a supportive manner.
St Catherine's Hospice
2017-06-07
Person
5
5
0
Review of Lymphoedema Clinic
written by a patient
7th June 2017
Everything.
Personal and informative - good to learn new/latest methods if drainage.
St Catherine's Hospice
2017-05-17
Person
5
5
0
Review of Consultant Clinic - Dr Fletcher
written by a patient
17th May 2017
Good.
- Empathy.
- Genuine focussed listening.
- Evoking responses.
- Letting the patient lead the agenda.
- Gaining agreement and putting plan into place.
- Not rushed.
- Other members of the team were present including a student nurse.
- Good development(professionally) and continuity of information/decisions.
- Overall excellent communication.
Improvement.
- None obvious so far.
St Catherine's Hospice
2017-05-17
Person
5
5
0
Review of In-Patient Care
written by a family member
17th May 2017
Nothing was too much trouble for any of the staff.
The staff all appeared to be cheerful and supportive.
St Catherine's Hospice
2017-05-17
Person
5
5
0
Review of Lymphoedema Clinic
written by a patient
17th May 2017
Excellent care. All my question were explained fully to me. I don't think anything could be improved.
St Catherine's Hospice
2017-05-17
Person
5
5
0
Review of Lymphoedema Clinic
written by a patient
17th May 2017
St Catherine's Hospice
2017-05-17
Person
5
5
0
Review of Lymphoedema Clinic
written by a patient
17th May 2017
The specialist nurse Julie Norris made me feel very welcomed. She explained the lymphatic system using some excellent metaphonic devices and easy to understand language. She explained the therapeutic method very well and I now understand fully what to expect and what I will be expected to do. I feel very confident now.
St Catherine's Hospice
2017-05-17
Person
5
5
0
Review of Lymphoedema Clinic
written by a patient
17th May 2017
Listening with good. Communication and explanation very good.
