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St Catherine's Hospice 2020-12-07 Person 5 5 0

Our mother only spent 36 hours at the Hospice but both Mum and her daughter's were well looked after, explained how the hospice works, due to Covid what the restrictions are, how the hospice is continuing to work, how visitors arrive, logged, PPE sorted and then shown to their loved one. Met with doctor and nurses to explain Mum's treatment, how Mum would be looked after, food and drink explained and we were offered food and drink as well. Explained what would happen as Mum deteriorated, family asked to attend which we did arrive in time to spend time with Mum. Senior Nurse explained what would happen next with Mum when she had passed away and were given plenty of time with Mum before leaving and given hearts and offered as much help if we were willing to accept. Felt very comforted when leaving knowing was in a safe place.