4.8 | 40,357 reviews

St Albans City Hospital was awarded the iWantGreatCare certificate of excellence in 2025 for delivering outstanding care.
I can't say THANK YOU enough to doctor Pandit and his whole team operating me today on 20/02. I suffered with back pain for 7 years, both elbows for 8 months, where I couldn't hold a make up sponge! That's was my biggest nightmare thinking about it, living with the most excruciating pain for so many years 24/7 and I really was extremely terrified having back, full si joint and both elbows operated today. I cried even in the theatre on the operation table. But the doctor is so highly professional, so knowledgeable and has fantastic sense of humor, he made me laugh and the whole massive procedure turned into really fantastic, funny treatment UNDER LOCAL ANAESTHETIC!!!!! I even didn't think, it's possible to have so much care, support and attention. Dr. Pendit assistant Michelle made me feel very comfortable, held my hand all the way through surgery and kept supporting me, cheering me up with 'you doing great!', 'almost done', the whole team were so attentive, careful, they checked if details are correct so many times, that repeating same thing again and again, I started forgetting my date of birth! I expected the nightmare, struggle, pain, but it's turned into unbelievable treatment experience, which I am sure, will leave me good for life. I can't say thank you enough to st. Albans whole NHS team, but of course, at specially those, who being by my side and saving my health and kept me very comfortable!!!! Karen's toasts are the best! Kit was so attentive and caring! THANK YOU! THANK YOU! THANK YOU! St.Albans pain management team YOU ARE THE BEST! ❤️ Patient on the day, Irina Nagevica.
20th February 2026 | Written by patient
I can't say THANK YOU enough to doctor Pandit and his whole team operating me today on 20/02. I suffered with back pain for 7 years, both elbows for 8 months, where I couldn't hold a make up sponge! That's was my biggest nightmare thinking about it, living with the most excruciating pain for so many years 24/7 and I really was extremely terrified having back, full si joint and both elbows operated today. I cried even in the theatre on the operation table. But the doctor is so highly professional, so knowledgeable and has fantastic sense of humor, he made me laugh and the whole massive procedure turned into really fantastic, funny treatment UNDER LOCAL ANAESTHETIC!!!!! I even didn't think, it's possible to have so much care, support and attention. Dr. Pendit assistant Michelle made me feel very comfortable, held my hand all the way through surgery and kept supporting me, cheering me up with 'you doing great!', 'almost done', the whole team were so attentive, careful, they checked if details are correct so many times, that repeating same thing again and again, I started forgetting my date of birth! I expected the nightmare, struggle, pain, but it's turned into unbelievable treatment experience, which I am sure, will leave me good for life. I can't say thank you enough to st. Albans whole NHS team, but of course, at specially those, who being by my side and saving my health and kept me very comfortable!!!! Karen's toasts are the best! Kit was so attentive and caring! THANK YOU! THANK YOU! THANK YOU! St.Albans pain management team YOU ARE THE BEST! ❤️ Patient on the day, Irina Nagevica.
20th February 2026 | Written by patient
Excellent
8th February 2026 | Written by patient
The nurses went out of their way to look after me. As I was being dropped off, a passing nurse offered to carry my bag up to the Ward, which she did. The physio was equally helpful and encouraging. The lady bringing the food after my operation as cheerful as everyone else. It was practically like staying at a spa hotel! After the operation they 'phoned to check on my condition, and to tell me about a pair of socks I had left behind, which they looked after for me until I collected them six weeks later. What lovely people they are!
31st December 2025 | Written by patient
Great care - staff sympathetic and caring. Treatment plan fully explained, treated with dignity and respect, felt fully cared for and listened to. Operation fully explained, skilfully carried out, discharged with full follow-up care plan in place. Thank you!
17th August 2025 | Written by patient
All of the NHS staff involved in my surgery (from the anaesthetists to the nurses), as well as the nurses responsible for my aftercare, were fantastic. My appointments always ran smoothly, and all the staff at the Breast Care Centre were friendly and professional.
16th July 2025 | Written by patient
Thank You for Outstanding Care I recently had a total hip replacement (robot-assisted) at St. Albans Hospital, performed by Mr. Ben Spiegelberg, and I want to extend my heartfelt thanks to him and the entire hospital team. From the initial consultation to my recovery, the care I received was exceptional. A special thank you to Mr. Spiegelberg for his expertise, professionalism, and clear communication throughout the process. The surgery was a success, and I am already experiencing a much-improved quality of life. I would also like to express my gratitude to the nursing staff, physiotherapists, and everyone involved in my care. Each person played a key role in making my experience as comfortable and smooth as possible. Thank you to all for making this life-changing procedure a positive experience.
2nd June 2025 | Written by patient
I found St Albans Hospital and all the departments where I attended appointments extremely friendly and efficient.
29th May 2025 | Written by patient
I attended the clinic yesterday and cannot fault the service. I was very anxious but was seen quickly, very thorough examinations and mind totally put to rest. Everyone i dealt with - receptionist, nurses and Drs were so lovely.
11th February 2025 | Written by patient
Fantastic service
5th February 2025 | Written by patient
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