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Written by a private patient
11th April 2022


Overall my experience at Spire Washington Hospital was good. It was my first experience as a private patient - and my procedure wasn't cheap - so I maybe had too high expectations about what it would be like. I can't fault my consultant or the majority of the staff. And the clinical facilities seemed fine. But the bedroom felt a bit shabby and rundown. I was expecting a bit more bang for my buck! One of the staff on night shift was a bit shirty with me but I guess I'd be grumpy if I was working nights too - especially with COVID adding extra pressure. And, with one appointment, I was waiting 45-60 minutes to be seen because they'd booked me in for an appointment before the staff actually started work. But these things happen. Overall, I would recommend Spire Washington Hospital to others, as they are more affordable than other local private hospitals. But I'd tell them not to expect the Ritz!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe