Spire Leeds Hospital

My experience with Spire Leeds Hospital has been absolutely horrific and has left me physically and emotionally devastated not to mention disfigured. What should have been one procedure turned into seven procedures over 6½ weeks after I contracted a serious staphylococcus infection following treatment. My symptoms were repeatedly ignored for two weeks, and even after being admitted to hospital, I was left for two days without something as basic as a blood test to find out the cause while the infection continued to spread rapidly. Throughout this ordeal I experienced inconsistencies, false promises, poor communication, and what I believe was a serious lack of urgency and care. Incorrect antibiotics were given, my concerns were not properly acted upon, and at no point have I felt genuinely supported or cared for by the hospital. What has made this even more traumatic is that I have previously suffered from sepsis in the past following a car accident, which resulted in me losing my right arm fully. Reliving another serious infection and the fear surrounding it has been incredibly distressing and emotionally overwhelming. My young children have had to see their Mum in hospital time and time again having one procedure after another when they only watched their father two years ago deteriorate and pass away from cancer. As a result of what has happened, I have now been left without one breast. The emotional and physical impact this has had on my life is impossible to put into words. I feel completely abandoned by the very people who were supposed to help me. I was informed last week that the investigation was complete and that I would receive the outcome early this week only for yet another change to be told it would be a few more weeks to come. I requested a change in Surgeon after what I believe to be a breakdown in Trust, I have given seven opportunities to this person to put things right and instead of supporting me on that I was told by the hospital he was a capable Surgeon and that I should complete my next surgery with him. I have given an opportunity for this particular Surgeon to put things right and seven procedures in 6 1/2 weeks is not acceptable on any level and I see no reason why I should have to go through with another procedure after everything that I’ve already gone through. I cannot understand how a private Hospital can think that any of these behaviours that I’ve experienced is acceptable on any level let alone private. I have raised a formal complaint and an investigation is currently ongoing, yet even now there has been little effort to check on my wellbeing or provide reassurance. My emails are be ignored. My phone calls not answered. My anxiety levels are through the roof the uncertainty of how long I’m going to be left like this when I was originally promised in writing it would be four weeks only after my breast was removed was I told that In fact the Surgeon shouldn’t have told me four weeks and they didn’t know how long it would be. I have planned a holiday with my children for along time now for the end of July, the Surgeon and the Hospital were fully aware of this but it seems any communication I can’t rely on as to date everything that I’ve been told has been untruthful. After seven procedures, I have even had to fight for clear information and dates for further treatment — something no patient should have to do. My advice to anyone considering treatment here is to thoroughly do your homework before proceeding. I went private believing I would receive better care and attention, but sadly that has not been my experience at all

Spire is a good hospital and yes you get seen quickly

My experience at Spire was overwhelmingly amazing. The staff are kind and friendly and involve you in everything every step of the way

The spire hospital staff were very caring and I felt well looked after. My room was lovely and it felt like a home from home experience. Everyone treated me with dignity and respect.

I had a very good experience with Leeds Spire Hospital from initial consultation, follow-ups, pre-operative care, surgery and after care.

Overall I was happy with my care at the Spire hospital.

I came to this hospital with no experience in having any large procedures, let alone a major surgery, so you could imagine my anxiety. The nurses and care team at spire not only eased that anxiety but went above and beyond with any request I had. I felt right at home. Nothing was “too much.” The people working at spire showed incredible amounts of empathy, consideration and everything regarding your care was communicated. I cannot reccoment this hospital enough! Thank you!

Great hospital and staff, efficiently run by excellent staff!

Really friendly team that made me feel completely at ease. The private room was extremely clean and spacious and helped make my short stay as comfortable as possible.

I highly recommend Spire Hospital, Leeds having recently received excellent inpatient care. I have just had breast surgery under the care of Mr Fenn, plastic surgeon. The hospital is very clean and the food and ward 2 staff cared for me so well pre and post operatively. Mr Fenn is a very highly skilled and professional surgeon and to date, I am very pleased with the surgical outcome. Thank you to everyone at Spire, Leeds.