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Written by a NHS patient
14th June 2024


I was treated very well and advised I what where I needed to be from the Reception staff, pre op and X-ray clinic. All explained step by step each procedure of their dept. On the day of my op the nursing staff were very caring making sure I had everything I needed and put me at my ease. They were also helpful to my daughter who accompanied me and let her stay in my room while I was having my op and made sure she was aware of all that was going on. All the operating staff and the anesthetiser made sure I knew what was happening the effects of the epidural etc. the after care was reassuring as the nurses escorted me back to my room and again explained what would happen over the next few hours and made sure I was aware of everything. The attention I received over the next couple of days right up to the moment I was escorted to my lift home was caring reassuring and made me at ease the whole time I was in their care

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe